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Privacy Policy

Effective Date: October 1, 2026

InvestigatorX respects your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you when using InvestigatorX.

On this page

  1. Information We Collect
  2. Why We Collect Information
  3. Clinical-Trial Eligibility
  4. How We Share Information
  5. Service Providers
  6. Data Security
  7. Data Retention
  8. Your Choices
  9. Clinical Research Sites and Other Organizations
  10. Changes to This Privacy Policy

1. Information We Collect

InvestigatorX may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Age or date-of-birth information
  • City, state or ZIP code
  • Height and weight
  • Calculated body mass index (BMI)
  • Information about medications
  • Information about health conditions
  • Responses to clinical-research pre-screening questions
  • Research opportunities in which you express interest
  • Referral-source information
  • Communications and referral information associated with your use of InvestigatorX

When a referral is submitted by someone other than the patient, we may also collect the referring person's name, organization, role, contact information and relationship to the patient.

We may collect limited technical information necessary to operate, protect and improve the website, such as browser type, device information, IP address and security logs.

2. Why We Collect Information

InvestigatorX may use information to:

  • Operate the InvestigatorX service
  • Respond to requests
  • Contact individuals who request information about clinical research
  • Conduct preliminary clinical-research pre-screening
  • Identify potential research opportunities
  • Identify participating research sites that may be relevant
  • Facilitate referrals requested or authorized by patients
  • Communicate with referring healthcare professionals or other authorized referral sources
  • Maintain records of permissions and referrals
  • Protect the security and integrity of InvestigatorX
  • Comply with applicable legal, regulatory, contractual and recordkeeping requirements

3. Clinical-Trial Eligibility

InvestigatorX does not determine whether a person is eligible for a clinical trial.

Information submitted through InvestigatorX may be used to identify research opportunities that appear potentially relevant.

Final screening, eligibility, informed consent and enrollment decisions are made by the research site conducting the clinical study.

4. How We Share Information

InvestigatorX may share information:

  • With a research site when a patient requests or authorizes a referral
  • With service providers that help us securely operate, maintain and support InvestigatorX
  • When required by applicable law
  • When necessary to protect the security, rights or integrity of InvestigatorX or its users

InvestigatorX does not sell your health information for advertising purposes.

5. Service Providers

InvestigatorX may use technology and service providers to host, secure, maintain and support the service. Service providers may process information only as necessary to provide services to InvestigatorX and subject to applicable contractual and legal requirements.

6. Data Security

InvestigatorX uses administrative, technical and organizational safeguards designed to protect information from unauthorized access, use, alteration and disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

InvestigatorX retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and to satisfy applicable legal, regulatory, contractual and recordkeeping requirements.

8. Your Choices

You may choose not to submit a referral, complete a pre-screen or request a research-site referral.

You may ask InvestigatorX to stop contacting you.

You may also contact us with a request concerning your personal information. Certain information may need to be retained when required by law, regulation, contractual obligations or legitimate recordkeeping requirements.

You can also use our privacy request form.

9. Clinical Research Sites and Other Organizations

Research sites, investigators, healthcare providers and study sponsors may maintain their own privacy practices and legal obligations.

When information is transferred to another organization at your request or with your authorization, that organization's privacy practices may apply to its subsequent handling of the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The current version and effective date will be posted on this page.

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InvestigatorX is a clinical research referral and pre-screening service. InvestigatorX does not provide medical advice, diagnose medical conditions, determine final clinical-trial eligibility, or replace your healthcare provider. Participation in clinical research is voluntary. Eligibility and enrollment decisions are made by the research site conducting the study.

Completing a pre-screen does not enroll you in a clinical trial. Pre-screen information is shared with a research site only when you give permission for a referral to that named site. See our Privacy Policy and Consumer Health Data Privacy Policy. We do not sell personal information.

Study-specific recruitment materials are used in accordance with applicable study and research-site approval requirements, including Institutional Review Board (IRB) review where required. Photos, example screens and study names on this website are for illustration only and do not describe a specific study.

If you think you have a medical emergency, call 911.

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